Privacy Policy

(Last updated: September 2022)

This is the privacy policy (“Policy”) of Teamience (“Teamience” or “Teamience Solutions Pte Ltd” or “we” or “our” or “us”). We value your privacy. We ask that you read this Policy carefully because it contains important information about what to expect when we collect personal information about you and how we will use your personal data, including how you can access and correct your personal data held by us, make a privacy-related complaint, and our complaint handling process.


Personal Data Collection: We collect and use personal data such as your name, contact information, address, and any other information required to provide products and/or services. services and information that may be of interest to you. We may collect your personal information directly or indirectly, such as when you conduct transactions, respond to our promotions, subscribe to our mailing list, attend events organised by us, photos or videos of you taken at events organised/co-hosted/sponsored by us, contact us through various modes of communication and social media platforms, and so on. Personal information may also be obtained from third parties, such as our business partners and third-party service providers who provide us with advertising, marketing, and promotional services, your referees, educational institutions, or previous employers, family members or friends who provide us with personal information on your behalf, and/or public agencies or other public sources. When you visit our websites, we may collect personal information about you. When you visit our websites, we may monitor your use of the websites using cookies and similar tracking devices, such as the number of times you visit the websites or the pages you visit. This data allows us to create a profile of its users. Some of this information will be aggregated or statistical, which means we won't be able to identify you personally. In some cases, you may also provide us with personal information about people other than yourself. If you do so, you warrant that you have informed him of the purposes for which we collect his personal data and that he has consented to your disclosure of his personal data. for these purposes. You agree to indemnify and hold us harmless from any claims made by such individuals regarding our collection, use, and disclosure of such personal data in accordance with the terms of this policy.


Policy for age of 16 and below: If you are under the age of 16, please obtain permission from your parent or guardian before submitting any personal data to us. If you are a parent or guardian of a minor and believe your child or ward has provided us with personal information without your prior consent, please contact us to request that their personal information be erased.


Uses and/or Discloses of Personal Data: We collect, use, and/or disclose personal data for the following purposes: providing new products and/or services to clients, payment processing, conducting research and analysis to improve our products and/or services, responding to legal processes, or generally complying with any applicable laws, governmental or regulatory requirements of any relevant jurisdiction (and any applicable rules, codes of practice, or guidelines), including, without limitation, meeting the r (General Data Protection Regulation). We may collect, use, and/or disclose personal data for legitimate business purposes that are not incompatible with the original purposes for which you provided the personal data.


Use  and Provision of Personal Data in Direct Marketing: We intend to use your name, contact information, address, and history of products and/or services obtained by you, which we keep on file, to conduct direct marketing in relation to products and/or services provided by Teamience, business partners, co-branding partners, and third-party providers. With your permission, Teamience will only use your personal data for direct marketing purposes. You may revoke your consent at any time by contacting the Data Protection Officer (refer to the bottom of the page for the details).


Transfer or Disclosure of Personal Data: We may disclose your personal data to the third parties listed below for the purposes specified in this Policy or for other legitimate purposes: third parties to whom you authorise us to disclose your personal data, professional consultants and advisers, and business partners and service providers. We may also share your personal information with our affiliated companies. The third parties listed above, as well as our related entities, may be based in your country or any of the countries where Teamience operates or obtains services from time to time. We are committed to protecting your personal information when it is transferred across borders. We make certain that your personal data is adequately protected regardless of the jurisdiction to which it is transferred. We may, for example, enter into contracts (or impose binding rules) with recipients to protect your personal data in accordance with all applicable laws.


Non-disclosure of Personal Data: We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This excludes trusted third parties who help us operate our website, conduct our business, or serve you as long as these parties agree to keep this information confidential. We may also release your information if we believe it is necessary to comply with the law, enforce our site policies, or protect our own or others' rights, property, or safety. Non-personally identifiable visitor information, on the other hand, may be disclosed to third parties for marketing, advertising, or other purposes.


Website Cookies and Links to Third-Party Websites: Our website uses cookies which are text files saved on your computer that collect both standard Internet log information and visitor behavioural data. The information is used to track how visitors interact with our websites as well as to generate statistical reports on website activity. You can set your browser to reject cookies, but doing so may prevent you from using certain features of our website. Our websites may also contain links to third-party websites, the privacy policies of which you are strongly advised to read. This policy is only valid for our website.


Security and Retention of Personal Data: While we take precautions to prevent unauthorised or unintentional access to the personal data you provide, we cannot be held liable for any access that is beyond our control. We make no warranty, guarantee, or representation that your use of our system or application will be virus-free or free of other security flaws. We also cannot guarantee the security of any electronic information you send. Such information is submitted entirely at your own risk.If personal information is needed to initiate or defend legal proceedings, it will be kept for at least the statute of limitations for bringing claims. Personal data collected for a specific purpose is typically retained for no more than one (1) year after the purpose has been fulfilled. Some information may be kept for a longer period of time if required by law or for litigation purposes. We may anonymize your personal data in some cases so that it can no longer be associated with you, in which case we are free to keep and use such data.


Your Rights: You may access and correct your personal data held by us by contacting the Data Protection Officer. If you live in the European Union, you may have additional rights, such as the right to have personal data we hold about you erased in certain circumstances, restrictions on the processing of certain personal data, portability of certain personal data to another party under certain conditions, and objection of processing your personal data based on a legitimate interest (or those of a third party), you may object to processing on this ground. We may be permitted by applicable laws to refuse any request, such as erasure where the personal data is required in connection with any claims and/or an objection request, and continue processing your personal data on compelling legitimate grounds. If you want to exercise your rights, you may be required to fill out forms or provide specific information and write to the Data Protection Officer. Where permitted by law, we may charge you a fee to process your request.


Consent: Your personal information was given to us voluntarily. Unless otherwise permitted by applicable law, Teamience will only collect, use, and disclose your personal data with your consent. You may revoke your consent at any time by contacting the Data Protection Officer. We may be unable to provide or continue to provide the products and/or services you have requested if you withdraw your consent to any or all uses of your personal data. You understand and agree that if we require your personal data to fulfil a contractual obligation to you, you agree to the terms outlined in this privacy policy. Our legal rights and remedies are expressly reserved.


Data Protection Officer: If you have any questions or comments about this Policy or how we use your personal information, please email us at support@teamiencesolutions.com with the subject Data Protection Related Matters. We will investigate and respond as soon as possible.


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